About Us
Welcome To SineTamer
The Problem – Transient Environment
It is critical to invest in protection systems in order to mitigate the damages caused by transients. The investment in SineTamer® products will cut annual maintenance electrical and/or electronic costs and provide the benefit of return on investment that typically ranges from 3-18 months. Remember that these damages can occur at any time and in various ways; during a thunderstorm, a failure in the electrical system, in a blackout or even by a curious squirrel stumbling into an electrical transformer.
As the computer processors have continued to evolve and become more complex, so have the issues with random lock-up’s, loss of synchronization and other unexplainable “No Trouble Found” service calls.
It is often thought that the PLC and related type controllers area ruggedised industrial piece of equipment that barely requires a climatized environment, much less a quality electrical infrastructure suitable for a 21st century data center.
According to Automation.com about 80% of PLC failures are a result of field devices, Input/Output (I/O) module failure or power supply issues.
Typically, these defects manifest as a sudden process stop or irregularity of performance, because the PLC control system is waiting for a signal to allow it to step through its program sequence.
Research by PurePower®of Canada reveals that the “false” zero crossing (caused by internally generated switching transients) also causes “timing” issues and many circuits use the 50Hz sine wave to time the turn-on of components (in a closed feedback loop) and these false crossings would cause random errors and resets”. This is truly an “Aha:moment for so many in the tech world. These events are the primary cause of the “techno-stress” existing in most of the Industry 4.0 world! But there is hope…
In 2004, SineTamer®was introduced to the world of surge protection devices. From our initial introduction in Latin America to currently 43 countries around the globe, we are your solution for technostress. We are your “Peacemaker” in the midst of the increasing maze of technology that was intended to make life/business better, more productive and ultimately more profitable. Surge protection is no longer an option, it is a necessity
4th Generation Technology
Capitalizing on the benefits of Industry 4.0 and all that it may offer requires a sure foundation. SineTamer®is that first step. Virtually all OEM’s build in a simplified surge suppressor, typically a common MOV type device. Challenges arise when unexplained occurrences begin to plague the machine, and no one has an answer, since surge protection is “built-in”. SineTamer® is not your common surge device. It is an engineered transient disturbance filter that is designed to monitor all 360° of the sine wave.
According to numerous studies one of the predominant power quality issues involves loss of synchronisation of processes and unexplained reboots or resets. Many of these events are triggered by false zero crossings of the sine wave, which the typical surge arrestor can never prevent
Our Key Values
Integrity
SineTamer understands the importance of standing for what is right, fair and expected in the business environment. We strive to conduct business in an honest, open and visible manner in order to serve our customers, employees and suppliers with the respect they deserve.
Urgency
We realise that time is money and makes every effort to respond to all enquiries, orders and communication attempts in a timely manner. By providing our stakeholders with immediate responses, we further our business relationships and create lasting partnerships with our customers, employees and stakeholders.
Reliability
We are committed to being a business partner that can be relied on for all of our customers’ power quality needs and we will do our best to consistently add value to our customers’ business in any way we can. Be it our people or our products, we promise to provide the necessary solutions.
Service
Without our customers we could not continue to exist, and in that light we commit to provide Exceptional Customer Service throughout the entire business cycle. We’re in the business of increasing customer profitability.